Future of Business : Embracing Digital Dexterity at Work

One of the defining differences between the companies that succeed and those that do not is their degree of digital dexterity.

In today’s heavily tech-influenced business world, it can be overwhelming for leadership to remain ahead of the latest developments, and to understand which technologies to adopt for their specific business. Not only do they have to keep up with awareness of emerging technologies, but they also must look at issues that have developed from technologies adopted earlier. We see that companies that invest significantly in technology, have a strong online presence, and adapt to fast changing trends outperform in critical areas such as innovation and customer experience. And yet research shows that only 9% of employees currently meet digital dexterity criteria, as of last year.

If digital dexterity is the measurement that will determine success, then how do we develop a digitally dexterous organization?